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FAQs
What size are the sample dresses?
The dresses are all an Australian size 10. The French designers on offer are not generally tight fittings, sso if you are a size 12 you will still be able to try most of the styles. Smaller sized clients will of crouse be able to try the samples and I talk you through the final fit once the style is ordered in your size.
Can I invite someone else to the Digital Dress Date?
Yes you can! You
How do I return the dresses?
In the package we include a return postage sticker, so everything is sorted for you! All you need to do is safely re-package the gowns and send them back to the showroom!
What if I don't like any of the dresses?
Hey, it happens. Selecting an outfit for your wedding day is an important and personal decision! You will know from your online research, your own personal style and finally from our initial virtual appointment. I hold on to your deposit for the time already invested in helping you in making that decision.
What happens to my deposit?
Your $95 commitment fee is redeemable towards your dress purchase.
Is there any other financial outlay?
Once you select the samples to try at home, we require a temporary security deposit to ensure the dresses sent to you are kept safe and returned in their original condition. This is fully refunded on the return of the items to Carte Blanche Bride or can also be used towards your wedding dress order. You choose!
How do I know what size to order?
I walk you through this process. In your try-on parcel, you receive a full measurement guide, tape measure and all the other necessary items to support you in making correct records. I am also here to assist in this process.
Sustainability?
I understand this sounds like a lot of postage & handling. Unfortunately, that's something that cannot be avoided when sourcing high quality garments all the way from Europe. However, Carte Blanche Bride is committed to reducing the environmental impact that this process has; by investing in biodegradable packaging, paying extra for Carbon Offset shipping options and being paperless as often as possible. You can also re-use the original box when mailing the dresses back to Carte Blanche Bride, all packaging is either reused where possible or always recycled.
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